10:40 am – 11:40 am | Presentation | Room: Forum 3-5
Managing Large Scale Business Transformation with Multiple Stakeholders
How does an organization move from many disparate regional application landscapes to a unified global way of doing business? Hang on to your steering wheel and we’ll drive you through how this lofty goal is being realized at Ford Motor Company.
A large-scale business-systems implementation brings its own challenges and pain points to the organization, such as uncertainty over the return on investment, change management and new business process adoption. This is exacerbated, if you are having a subsidiary model, where each of those geographies are run as an independent enterprise and have a long history in managing their own operations to suit the unique needs of those markets. The purpose of our case study is to provide an overview of the Implementation Management Framework, used to manage a large scale implementation/ business transformation at Ford Motor Company, spanning multiple geographies and multiple markets in each of those geographies.
The framework provides a template to approach a large scale business transformation from three dimensions, Business Process Alignment, Program Management and Organizational Change Management. The framework provides techniques to improve implementation velocity, assign ownership/gain commitment at different levels of the organization, while reducing duplication of implementation efforts.
What Attendees Will Learn:
- Navigating an organization through large scale change
- Managing the conflicting desires of the various stakeholders
- Influencing and Aligning Stakeholders to a common vision and strategy
Lisa Gentile, CBAP
Strategic Portfolio Analyst
Ford Motor Company
Lisa Gentile is a CBAP with in-depth experience in the Order to Delivery solutions. With 15 years of experience at Ford Motor Company, she has co-led the Business Analysis Community of Practice at Ford Motor Company as well the Global Order to Delivery Business Analyst forum. Lisa's career has seen several rewrites of Order to Delivery systems, most recently a multi-year program effort to move from many regional applications to a single global to delivery suite of applications. This global effort involves not only creating global software solutions but also implementing business process change to leverage global capabilities across the globe. Her role has varied over the years from software analyst, database administrator, business analyst, business process owner proxy and now Strategic Portfolio Analyst.
Lisa's 2016 Presentations:
- Managing Large Scale Business Transformation with Multiple Stakeholders
Thursday, November 3, 2016 (10:40 am – 11:40 am)