NOVEMBER 5-9, 2018
Official Conference of the
International Institute of Business Analysis 


Thursday, November 3, 2016

10:40 am – 11:40 am | Presentation | Room: Florentine I & II

Leveraging Collaboration for Better Outcomes

Presented by: Jan Fligge


This session shares key concepts of facilitation and collaboration - and builds on them to enhance your ability to optimize the outcomes of your events.

It begins with an overview of the fundamental understanding of the value of facilitation and collaboration; continues through the journey of establishing purpose, outcomes and the agenda; followed by delivery tips and techniques; and ends with the importance of effective closure and follow-up.

Whether you are new to facilitation or a facilitation pro - you will find value it this session.

Learning Objectives:

  • Typical Meetings vs Work Session
  • Essential Stages for Success
  • Key Roles
  • Techniques to Spur Collaboration


 Jan Fligge

Jan Fligge

Facilitator, Process Excellence Consultant
US Bank

I have been in the IT field for over 20 years, leveraging skills for both analysis and relationship management.

My current role: Being an advocate for facilitation and collaboration at US Bank to advance the progress of IT projects in support of business initiatives. This includes the design, development and delivery of customized work sessions as well as spreading the knowledge and use of collaborative techniques. I also have the privilege of shepherding the Business Analysis Community of over 700 members.

My passion: Helping others find their answers and own them as they move forward.

Jan's 2016 Presentations:

  1. Leveraging Collaboration for Better Outcomes
    Thursday, November 3, 2016 (10:40 am – 11:40 am)

Building Business Capability is the only conference that provides insight into Business Analysis, Business Architecture, Business Process, Business Rules, Business Decisions, and Business Strategy & Transformation toward the pursuit of business excellence.



Event Produced and Organized by Rising Media in association with Business Rule Solutions Copyright © 2010-2017, Rising Media, Inc. All Rights Reserved.

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