9:00 am – 12:00 pm | Pre-Conference Tutorial | Room: Pompeian I & II
Engineering the Business Experience: How Business Rules, Business Processes, and Requirements Can All Work Together
Presented by: Gladys S.W. Lam
Do business processes, business rules and requirements overlap or address distinct concerns? Where do business vocabulary and decisions fit in? What benefits accrue by considering them all jointly?
This workshop illustrates hands-on, best-of-breed analysis techniques that can work together seamlessly to produce superior business solutions. Watch how a process model transforms when business rules and decisions are added. Attendees will work through a case study iteratively to demonstrate how business rules, decisions and vocabulary can dramatically improve a process model.
Make your models come to life. Prepare your designers to develop intelligent screen designs, work out smart usage scenarios, and create test scripts. Enable your business to achieve true business agility, pinpoint customization, and world-class quality in customer service.
Learn How To ...
- Simplify business process models by an order of magnitude or more.
- Be a true partner in business innovation.
- Use a Why Button to put know-how at workers’ fingertips.
Co-Founder & Principal
Business Rule Solutions, LLC
Gladys S.W. Lam is a world-renowned authority on applied business rule and decision techniques. She is Principal and Co-Founder of Business Rule Solutions, LLC (www.BRSolutions.com), the most recognized company world-wide in business rules and decision analysis. Ms. Lam is co-creator of IPSpeakTM, the BRS methodology. She is Co-Founder of BRCommunity.com, a vertical community for professionals and home of Business Rules Journal. She co-authored Building Business Solutions: Business Analysis with Business Rules, with Ronald G. Ross, an IIBA® sponsored handbook on business analysis with business rules.
Ms. Lam is widely known for her lively, pragmatic style. Ms. Lam is an internationally recognized expert on business rules and decision techniques. She speaks worldwide at conferences and other professional events. She co-presents interactive online seminars. She is also Executive Director of the Building Business Capability (BBC) Conference, which includes the Business Rules and Decisions Forum and is the official conference of the IIBA®.
Ms. Lam is a world-renowned expert on business project management, having managed numerous projects that focus on the large-scale capture, analysis and management of business rules and decisions. She works comfortably with senior executives providing insights and advice. She advises senior management of large companies on organizational issues and on business solutions to business problems. She is most effective with mentoring and training business analysts worldwide.
Gladys's 2016 Presentations:
- Engineering the Business Experience: How Business Rules, Business Processes, and Requirements Can All Work Together
Tuesday, November 1, 2016 (9:00 am – 12:00 pm)
- Forward Engineering, Reverse Engineering — Know How to Capture your Business Rules
Wednesday, November 2, 2016 (11:35 am – 12:35 pm)