NOVEMBER 6-10, 2017 ∙ LOEWS ROYAL PACIFIC RESORT ∙ ORLANDO

Official Conference of the International Institute of Business Analysis

NOVEMBER 6-10, 2017
LOEWS ROYAL PACIFIC RESORT ∙ ORLANDO
Official Conference of the
International Institute of Business Analysis 

Agenda

Wednesday, November 2, 2016

4:50 pm – 5:50 pm | Presentation | Room: Forum 9-11

Getting to the Heart of the Matter: Using Story Prompts to Obtain User Stories and Other Requirements

Presented by: Lori Silverman, Kupe Kupersmith

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By far, the most requested topic from clients and people performing business analysis is, “What are the right questions to ask?”  The “correct” answer to this question is as varied as the projects that analysts are involved with. Here’s a challenge with asking questions: They only get at snippets of surface information, which do not in and of themselves, create deeper meaning.

This presentation will provide an alternative technique - that starts with evoking the broader stories. Prompting stories from stakeholders ensures you start with the end in mind - and it captures the heart and the essence of the mindset that each stakeholder holds. The stories you obtain from stakeholders will provide you a broader framework within which to decompose their needs into the requirements necessary for a solution.

In this interactive session, Kupe and Lori will show you how to transform your elicitation process using story prompts to create engagement with your stakeholders. After practicing this technique you will have new ways to build stronger relationships, actively engage your stakeholders like never before, and help your team connect the real needs of the business to the solution.

What Attendees Will Learn:

  • Distinguish between asking questions and using story prompts
  • Structure effective story prompts to use to elicit user stories and other requirements
  • Practice how to listen to the stories that are evoked through prompts and flesh out user stories and requirements from them

Speaker(s)

 Lori Silverman

Lori Silverman

Owner and Strategist
Partners for Progress

As a strategist and the owner of Partners for Progress®, Lori Silverman has consulted across 25 industries on messy organizational changes and creating long-term strategies to increase success for organizations such as Chevron, Bechtel, Redwood Credit Union, American Family Insurance and the U.S. Air Force Reserves. As a keynote speaker, she’s spoken at Project Summit/BAWorld in Chicago, Boston and Philadelphia and Project World/BAWorld in Toronto, Vancouver, and Victoria. At UW-Madison, Lori led the development of the project management methodology used in the Project Management Master's Certificate. She also spearheaded the creation of seven, two-day courses for UW-Milwaukee's Project Management Certificate Program. She’s authored Critical Shift, Stories Trainers Tell, and Wake Me Up When the Data Is Over. Her latest book is Business Storytelling for Dummies.


Lori's 2016 Presentations:

  1. Facts Tell, Stories Sell: How to Storify Data and Information to Get Your Point Across
    Monday, October 31, 2016 (9:00 am – 12:00 pm)
  2. Getting to the Heart of the Matter: Using Story Prompts to Obtain User Stories and Other Requirements
    Wednesday, November 2, 2016 (4:50 pm – 5:50 pm)

 Kupe  Kupersmith

Kupe Kupersmith

President
B2T Training

Kupe Kupersmith, President & Principal, B2T Training, possesses over 15 years of experience in software systems development. He has served as the lead Business Analyst and Project Manager on projects in the Energy, television and sports management and marketing industries. Additionally, he serves as a mentor for business analysis professionals. Kupe is a Certified Business Analysis Professional (CBAP®).

Kupe is the co-author of Business Analysis for Dummies and is a requested speaker. Being a trained improvisational comedian, Kupe is sure to make you laugh while you’re learning. For a feel for Kupe’s view on business analysis topics check out his blog on BA Times. Kupe is a connector and has a goal in life to meet everyone!

Follow Kupe on Twitter: @kupe


Kupe's 2016 Presentations:

  1. Decision Making for Projects: Addressing the Question of Value
    Monday, October 31, 2016 (9:00 am – 12:00 pm)
  2. Getting to the Heart of the Matter: Using Story Prompts to Obtain User Stories and Other Requirements
    Wednesday, November 2, 2016 (4:50 pm – 5:50 pm)
Building Business Capability is the only conference that provides insight into Business Analysis, Business Architecture, Business Process, Business Rules, Business Decisions, and Business Strategy & Transformation toward the pursuit of business excellence.

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Event Produced and Organized by Rising Media in association with Business Rule Solutions Copyright © 2010-2017, Rising Media, Inc. All Rights Reserved.

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