Business Analyst Lead, IKEA
Henrik Ekstam is a senior business analyst with over 15 years of experience as a business analyst, line manager and management consultant. Henrik started his career writing a master thesis on how to implement CRM into sales organizations and then was trusted to lead the implementation. Focusing on marketing Henrik later held line management positions within marketing. Inspired by the digitalization of marketing Henrik worked as a management consultant focusing on customer experience. Henrik has been a business analyst lead for IKEA retail since 2015.
Henrik's 2016 Presentations:
- Using a Capability Based Approach to Business Analysis
Wednesday, November 2, 2016 (4:50 pm – 5:50 pm)