NOVEMBER 5-9, 2018
LJW MARRIOTT SAN ANTONIO HILL COUNTRY RESORT & SPA ∙ SAN ANTONIO
Official Conference of the
International Institute of Business Analysis 

Lloyd Dugan

CMS-ES Integration Architect, Serco, Inc


Lloyd Dugan

Lloyd Dugan is a widely recognized thought leader in the development and use of leading modeling languages, methodologies, and tools –“ from EA and BA down through BPM, ACM, Decisions/Rules, and SOA.  He specializes in the use of standard languages for describing business processes and services, particularly BPMN, CMMN, and DMN from the OMG.  He has provided IT advisory services to public and private sector clients for 30 years, and his experience ranges from BPR to all phases of the SDLC.  He also develops and delivers training in these disciplines and techniques, with clients including the DoD, IT consultancies, and large BPOs.  He is a noted author and frequent presenter at major conferences on BPM and BA, and is considered a leading expert in BPMN (including being OCEB Certified and working with the OMG's BPMN Model Interchange Working Group) and how to use it for simulating business processes (including working with the Workflow Management Coalition's Business Process Simulation Working Group).  He is also a Contributing Member of the BA Guild (including working on the BA meta model).  He currently serves as the Integration Architect for Serco, Inc., Serco's US subsidiary, where he provides technical advice and work in support of Serco's services contract for Affordable Care Act eligibility processing.  He recently presented a case study on the use of Sapiens DECISION technologies as part of the technical services performed by Serco for the Center for Medicare & Medicaid Services (CMS).


Lloyd's 2016 Presentations:

  1. Revolutionizing Application Development with Decision Management
    Wednesday, November 2, 2016 (4:50 pm – 5:50 pm)

Building Business Capability is the only conference that provides insight into Business Analysis, Business Architecture, Business Process, Business Rules, Business Decisions, and Business Strategy & Transformation toward the pursuit of business excellence.

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