NOVEMBER 5-9, 2018
Official Conference of the
International Institute of Business Analysis 


Monday, November 6, 2017

1:30 pm – 4:30 pm | Pre-Conference Tutorial | Room: Timor 1 & 2

Habits to Become a Business Analyst Problem Solving Machine

Presented by: Heather Mylan-Mains, Jared Gorai

As business analysts, there are many habits we can adopt for success. This workshop will focus on the seven foundational habits of planning, understanding the real problem, creating SMART requirements, providing value, prioritizing, communication and collaboration and doing better tomorrow what you did well today will change your career. New analysts will be developing these habits and experienced analysts continue to perfect them.

Practice makes perfect to make habits stick and attending this workshop will give hands on practice. Each is a foundational habit to help create better business outcomes.

Work your way through:

  • Understanding and creating a business analysis plan
  • Defining a structured problem statement to define the real problem.
  • Ensuring your requirements are always SMART and free of ambiguity.
  • Identifying and focusing on value to prioritize work
  • Communicating and collaborating along the journey as part of a high-performance team
  • Focusing on continually improving your skills and your techniques

These habits will transform business analysts into highly effective problem solving machines!

Learning Objectives:

  • Plan for Success
  • Understand the problem
  • Creating value


 Heather Mylan-Mains

Heather Mylan-Mains, CBAP

BAs Without Borders

Heather is from Des Moines, Iowa. She is a stimulus for change as a mom, a business analyst consultant and currently Volunteer VP Chapters IIBA®. For the past 17 + years, she has worked with a variety of teams to identify and solve problems. She has been fortunate to work through all the aspects of business analysis; there is no part of the RACI matrix she has not been responsible for! She loves being a business analyst! Heather has a BA in Accounting from Grand View College and an MBA from Drake University and is a CBAP®.

Heather's 2017 Presentations:

  1. Habits to Become a Business Analyst Problem Solving Machine
    Monday, November 6, 2017 (1:30 pm – 4:30 pm)

 Jared  Gorai

Jared Gorai

Business Analyst
The Passionate BA

Jared loves being a Business Analyst and has done so in title for over 15 years with over 25 years of business and leadership experience in both the retail and energy sectors. He is a strong advocate for IIBA®, having served in various capacities with the Calgary IIBA Chapter as well as chairing the Volunteer Chapter Network. He joined IIBA in June of this year as the Director of Regions and Chapters.

He holds his Bachelor of Arts degree in French from the University of Calgary and the Certified Business Analysis Professional® (CBAP®) designation. He will take any chance possible to evangelize business analysis and will talk your ear off about the role and the profession should you allow him to do so.

Jared's 2017 Presentations:

  1. Habits to Become a Business Analyst Problem Solving Machine
    Monday, November 6, 2017 (1:30 pm – 4:30 pm)

Building Business Capability is the only conference that provides insight into Business Analysis, Business Architecture, Business Process, Business Rules, Business Decisions, and Business Strategy & Transformation toward the pursuit of business excellence.



Event Produced and Organized by Rising Media in association with Business Rule Solutions Copyright © 2010-2017, Rising Media, Inc. All Rights Reserved.

Share This


News. Updates. Networking Events. Keynotes. Special Guests.
  • This field is for validation purposes and should be left unchanged.