NOVEMBER 6-10, 2017

NOVEMBER 6-10, 2017
Official Conference of the
International Institute of Business Analysis 


Wednesday, November 8, 2017

11:35 am – 12:35 pm | Presentation | Room: Oceana 7

Leadership Agility

Presented by: Richard O'Brien, Randy Cox


As agile approaches sweep across the software development industry, we are seeing increasingly higher employee engagement scores than we're ever seen before.

This inter-active presentation will explore the "why" behind this very positive development, and what you need to think about as a leader in your organization, in order to take advantage of this exciting opportunity, including:

  • Moving away from traditional command and control leadership model to a servant leadership model
  • Changing your team culture from "doers" to "thinkers"
  • Embracing discipline and freedom simultaneously
  • Being precise without being prescriptive
  • Developing competence by focusing on the fundamentals

Learning Objectives:

  • Understanding the impact agile approaches have on people
  • Preparing your team for these changes
  • Prepare yourself for a new approach to leadership

Event Trail(s)



 Richard O'Brien

Richard O'Brien

Director - Business Systems Projects
Liberty Mutual Insurance

Rick O'Brien is a Commercial Insurance IT Director at Liberty Mutual Insurance. Rick received his B.A. from Thomas More College and is a member of both the IIBA and PMI. Rick has had the privilege of leading multiple teams in his career. His most recent responsibility is managing a team of senior commercial insurance business analysis focused on new software development work. Rick's team partners daily with software development professionals as well as product research and development staff. Rick's team has consistently achieved very high employee engagement scores and are themselves viewed as leaders in the organization. Rick is passionate about exploration, continual learning, and contributing to the success of others.

Richard's 2017 Presentations:

  1. Leadership Agility
    Wednesday, November 8, 2017 (11:35 am – 12:35 pm)

 Randy  Cox

Randy Cox

Manager - Business Systems Projects
Liberty Mutual Insurance

Randy Cox is a Manager of Business Systems Projects at Liberty Mutual Insurance. Randy received his B.S. degree from Ball State University and is a member of both the IIBA® and PMI. Randy currently manages a cross continent team of Business Analysts supporting new development projects in the commercial property & casualty insurance business sectors. Previously he worked as a Project Manager and IT Manager supporting projects in General Motors, Whittman-Hart Consulting and Liberty Mutual Insurance. Randy is passionate about staff coaching, development and client partnerships.

Randy's 2017 Presentations:

  1. Leadership Agility
    Wednesday, November 8, 2017 (11:35 am – 12:35 pm)

Building Business Capability is the only conference that provides insight into Business Analysis, Business Architecture, Business Process, Business Rules, Business Decisions, and Business Strategy & Transformation toward the pursuit of business excellence.



Event Produced and Organized by Rising Media in association with Business Rule Solutions Copyright © 2010-2017, Rising Media, Inc. All Rights Reserved.

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