NOVEMBER 5-9, 2018
LJW MARRIOTT SAN ANTONIO HILL COUNTRY RESORT & SPA ∙ SAN ANTONIO
Official Conference of the
International Institute of Business Analysis 

Art Drake

Founder and CEO, Discite, LLC


Art Drake

Art Drake has worked with for-profit and not-for-profit organizations to develop transformational strategies to reorganize how companies operate and evaluate performance. This includes helping companies implement the concept of "Customer Value Creation." From establishing a clear baseline to defining a target operating model, Mr. Drake has helped organizations achieve change. The focus of this change centers on the concept of creating more value for customers. Not just planning, but the execution of projects to effect this change.


Art's 2017 Presentations:

  1. Customer Value Creation: What's Beyond Customer Experience
    Wednesday, November 8, 2017 (2:00 pm – 3:00 pm)

Building Business Capability is the only conference that provides insight into Business Analysis, Business Architecture, Business Process, Business Rules, Business Decisions, and Business Strategy & Transformation toward the pursuit of business excellence.

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Event Produced and Organized by Rising Media in association with Business Rule Solutions Copyright © 2010-2017, Rising Media, Inc. All Rights Reserved.

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