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BBC - Building Business Capability

2013 Presentation Abstracts

Wednesday, November 13, 2013 | 2:10pm - 3:10pm | Team Excellence Track

Case Study Presentation

Get Interactive! A Case Study in Virtual Requirements Facilitation

SPEAKER(s):

Speaker Photo: Carol Drew

Carol Drew

Senior Business Analyst, RG Performance Group

ABOUT THIS SESSION:

    Despite Yahoo’s corporate move away from telecommuting, the rest of the world is aggressively moving forward with a mobile workforce that spans time zones, technology skills and meeting styles. To keep up business analysts must learn new ways to not only encourage stakeholders to attend, contribute, and stay on topic, but now must master virtual facilitation strategies, employ mobile meeting techniques and understand technology that allow people to collaborate anytime and anywhere. But despite the necessity and/or convenience, when BAs facilitate virtual meetings they have plenty of hurdles.  Without visual cues and feedback, for example, the most passionate attendees often find it nearly impossible to stay engaged. All too often, in fact, online participants avoid contributing as traditional trust-building interventions are abandoned and conversations become one sided.

    This interactive session offers how one organization addressed these issues using techniques such as A View From the Future, visualization, A Day in the Life and Buy a Feature. Attendees will:

    • Learn tips and strategies to make virtual facilitation sessions fun, collaborative, and productive
    • Hear about promising technologies that leverage social networks and world time zones
    • Leave with a proven approach to facing common online business analysis facilitation challenges

ABOUT THE SPEAKER(s):

    Carol Drew

    Carol Drew is president-elect of the Pittsburgh Chapter of IIBA, IIBA BABoK v3.0 reviewer and a certified business analysis professional with over 20 years in business analysis.  Her skill set spans facilitating business requirements sessions to serving in the key role of developing technical solutions. Drew’s responsibilities include elicitation and presentation of information for project team review, collaboration, commenting and approval.  Additional responsibilities include analyzing requirements lifecycle methodologies, BA tools and architecture frameworks and providing leadership and implementation support for clients selecting tools and approaches.  She is a skilled course developer, trainer and presenter with strong communication skills.


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Sparx Systems

TopTeam Analyst

Troux


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