ABOUT THIS SESSION:
Business Rules and Process are not separate topics. In fact, in many industries at least 80% of the improvements to process are the result of changes to the Business Rules. To discover these opportunities, the information about the rules must be known and captured in a way that makes it more intuitive to understand. A business analyst must also understand and have the ability to analyze business rules in the proper context of the processes where they are applied.
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How to clearly capture business rules as a part of your process model
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How to analyze the rules in the context of the process
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How to incorporate business rules analysis as a natural part of your process analysis with amazing improvement results
ABOUT THE SPEAKER(s):
Kathy A. Long, a Principal of the Process Renewal Group, and President of her own company, Innovative Process Consulting, has been helping organizations understand and improve their business performance through improved processes since the mid-1980’s. She has experience improving processes in a wide variety of industries worldwide, including leasing, manufacturing, customer service, telecommunications, banking, petrochemicals, government and retail. Ms. Long brings a very practical, common sense approach to process improvement, applying a variety of techniques and the application of innovative concepts to help move organizations forward with better more effective and adaptable processes. Working with clients, she has enabled them to increase the efficiency of their processes by literally thousands of percent.
She is regarded as realistic practitioner who believes people are one of the critical factors for success in any process improvement initiative and coined the phrase, “People are the Process”.
