ABOUT THIS SESSION:
Developing a robust Business Analysis Community of Practice (COP) requires a multi-pronged approach.
The presentation describes a multidimensional framework that organizations can use to develop their Business Analysis CoP. The framework takes a much wider organizational view than just exploring the tasks and techniques of business analysis. It describes how organizations should approach benchmarking their maturity, as well as identify key interventions that can be implemented over a 2-4 year period to improve the maturity of BA capability. Using case studies, Steve will share real-life experiences and results from at least two financial organizations that are using this framework to grow their BA practice maturity.
Key Learning Objectives:
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What are the broad range of criteria that are needed for an organization to be mature in any knowledge practice (such as business analysis)?
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How should organizations measure their maturity?
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What are the key interventions that can be used to grow maturity in their companies?
ABOUT THE SPEAKER(s):
Steve Erlank has three decades of experience in IT industry as practitioner, academic, lecturer, consultant, and business owner. Project experience and applications range from financial services, manufacturing, defense and education, mostly in the roles of analyst, consultant or project manager. Author of several textbooks and regular conference presenter, currently Director of FTI, a leading training company in South Africa, President of the SA chapter of the IIBA, and active participant in several IIBA working groups and review committees. Passionate about developing the skills and profile of knowledge professionals like business analysts, enterprise architects, process specialists, knowledge managers and information architects.
