| 11:00am - 12:00pm | BPM as a Management Discipline Track
Case Study: Transforming National Government using BPM and Agile Methods
Programme Manager, Enabling the Future Initiative, UK Insolvency Service
MAIN FOCUS OF PRESENTATION:
FAMILIARITY WITH SUBJECT:
ABOUT THIS SESSION:
The UK Government’s Insolvency Service, a division of the Central/Federal Department of Business, Innovation & Skills, embarked on a $130m change programme, successfully deploying a BPM-based solution to support redesigned processes for personal and corporate bankruptcy. Within 12 months, using agile methods in its project delivery, the Insolvency Service went live with a new Debt Relief Order (DRO) process enabling eligible citizens to declare personal bankruptcy at 80% less cost.
What You Will Learn in This Session:
Practical approaches to successful BPM programme implementation
The value of BPM in achieving outcomes in Government transformation
Real-world considerations in adopting agile methods for project delivery
ABOUT THE SPEAKER(s):
Nigel Aitchison was the Programme Manager at the Insolvency Service for 4 years, dealing with the strategic and tactical issues of a major government change programme on a BPM platform. Combining top-level perspective on the challenges of large change initiatives with hands-on experience of day-to-day project requirements, Nigel’s is an unusually compelling testimony on the why, what and how of BPM-based solutions. Nigel’s experience prior to the Insolvency Service included work in the private sector at Warnaco and Unipart.