THE FOLLOWING SESSION IS FROM THE
Business Process Forum

Thursday | 11:00am - 12:00pm | BPM as a Management Discipline Track
Room: Juniper



Session

Case Study: Transforming National Government using BPM and Agile Methods

SPEAKER(s):

Speaker Photo: Nigel Aitchison

Nigel Aitchison

Programme Manager, Enabling the Future Initiative, UK Insolvency Service

MAIN FOCUS OF PRESENTATION:

FAMILIARITY WITH SUBJECT:

    ABOUT THIS SESSION:

    The UK Government’s Insolvency Service, a division of the Central/Federal Department of Business, Innovation & Skills, embarked on a $130m change programme, successfully deploying a BPM-based solution to support redesigned processes for personal and corporate bankruptcy. Within 12 months, using agile methods in its project delivery, the Insolvency Service went live with a new Debt Relief Order (DRO) process enabling eligible citizens to declare personal bankruptcy at 80% less cost.

    What You Will Learn in This Session:

    1. Practical approaches to successful BPM programme implementation
    2. The value of BPM in achieving outcomes in Government transformation
    3. Real-world considerations in adopting agile methods for project delivery
       


    ABOUT THE SPEAKER(s):

    Nigel Aitchison was the Programme Manager at the Insolvency Service for 4 years, dealing with the strategic and tactical issues of a major government change programme on a BPM platform. Combining top-level perspective on the challenges of large change initiatives with hands-on experience of day-to-day project requirements, Nigel’s is an unusually compelling testimony on the why, what and how of BPM-based solutions. Nigel’s experience prior to the Insolvency Service included work in the private sector at Warnaco and Unipart.


# # #