Tuesday | 3:05pm - 4:05pm | BPM as an Implementation Platform Track
Room: Maple

Presentation

Using Process Management at Shell Oil to Transform Global Business Processes

SPEAKER(s):

MAIN FOCUS OF PRESENTATION:

FAMILIARITY WITH SUBJECT:

ABOUT THIS SESSION:

Over the past seven years, the Shell Downstream organization has been operating a global business transformation program aimed at standardizing operational processes and moving to a single ERP. Included will be a deep dive into how the processes were designed and deployed by Global Process Owners and their teams. Additionally, a summary of the work done on global management information and process measurement will be covered. Other areas to be discussed include:

• process governance at both country and global levels
• change management challenges
• examples of business value generated

This session will address how the Shell Downstream organization will maintain the long-term enterprise focus on process management and the challenges and lessons learned along the way.




ABOUT THE SPEAKER(s):

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