Tuesday | 3:05pm - 4:05pm | BPM as a Management Discipline Track
Room: Juniper

Presentation

A Case Study in Evolving Process Thinking Within the Enterprise

SPEAKER(s):

MAIN FOCUS OF PRESENTATION:

FAMILIARITY WITH SUBJECT:

ABOUT THIS SESSION:

Large successful enterprises originally established using a traditional functional organization find it difficult to make the transition to one organized around business process thus limiting their potential improvements in associated business performance.
The presenter has experienced the challenges associated with this predicament and witnessed various failed attempts to move to a more business process focused business. He is finally at a place in where a foothold has been achieved in a significant business that is growing profitably where the senior leaders are supportive and accountable for the future evolution of the business process management. He will explain the circumstances and the actions that have been necessary to get to this place and a blueprint for how this may be achieved elsewhere.

• Challenges faced introducing business process structure to the enterprise
• Failed attempts and reasons why
• Proof that it can be achieved
• Lessons learned and a blueprint for success



ABOUT THE SPEAKER(s):

Phil leads the IT Operations for the Canadian Division of Mars canada. He has a formal engineering education that has been adapted to the modern business environment. He brings together a broad group of core skills to provide pragmatic solutions to business requirements and is continuously looking to lead and drive enhanced business performance through the appropriate use of business processes and supporting technology.

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