NOVEMBER 11-15, 2019

NOVEMBER 11-15, 2019
Official Conference of the
International Institute of Business Analysis 


Wednesday, November 8, 2017

4:50 pm – 5:50 pm | Panel Discussion | Room: Oceana 11 & 12

Governance Panel

Moderated by: Roger Burlton

Presented by: Amy Smith, Kristin Schroeder, Phil Short


As organization mature in their approaches to business change, the topic of governance will certainly raise its head.

What is it? How much is enough? Do we need separate forms of governance for each professional practice we take on? Is Business performance governance the same as practices governance? Do we need separate business, architecture and IT portfolios and investments? What about governance over standards and practices? Is the governance over regulatory compliance different? There are lots of options and you cannot ask the executives to be involved in them all.

The biggest questions involve how much do we really need, what decisions have to be made, who should participate and how should you do it in the most effective and efficient manner. This session will feature panelist from respected companies who will bring their insights to this challenge.


Roger Burlton

Roger Burlton

President and Managing Partner
Process Renewal Group
BPTrends Associates

Roger is a respected pioneer in the introduction of innovative approaches for Business Management. He is a world leader in the field of Business Process Management, having authored one of the most read and followed books on the topic early in BPM’s growth as well as the Business Process Manifesto. Roger’s leadership is also witnessed by his position as chair of several of the most influential conferences each year on BPM and Business Architecture and by his role as chair of the Advisory Board. The insights he brings to PRG’s consulting clients are thoughtful and pragmatic.    


Roger's 2017 Presentations:

  1. A Foundation For All Things Process: Modeling, Design and Architecture
    Monday, November 6, 2017 (9:00 am – 12:00 pm)
  2. The Core Concepts of Business Architecture
    Tuesday, November 7, 2017 (9:00 am – 12:00 pm)
  3. Governance Panel
    Wednesday, November 8, 2017 (4:50 pm – 5:50 pm)
  4. From Business Architecture to Operational Results
    Thursday, November 9, 2017 (11:50 am – 12:50 pm)
  5. Opinion of Gurus Panel: Building for Change
    Friday, November 10, 2017 (11:30 am – 12:30 pm)


 Amy Smith

Amy Smith

Sr. Manager - Operations Management

Amy Smith is the Sr. Manager of the Operations Management team for LinkedIn's Global Customer Operations organization. She is a Six Sigma Black Belt holder with 15+ years of process improvement experience. She specializes in utilizing Lean Six Sigma and change management techniques to streamline and optimize operational and management processes and ensure customer satisfaction. Prior to her career in LinkedIn, she served as the Director of Quality and Continuous Improvement in Lincoln Financial Group.

Amy's 2017 Presentations:

  1. Governance Panel
    Wednesday, November 8, 2017 (4:50 pm – 5:50 pm)
  2. Picking your Battle — Maturity Model Driven Business Decision Making
    Thursday, November 9, 2017 (10:40 am – 11:40 am)

 Kristin  Schroeder

Kristin Schroeder, CBAP

Manager - Business Architecture
Mayo Clinic

Kristin Schroeder is the Manager - Business Architecture for the Mayo Clinic Department of Laboratory Medicine and Pathology. Prior to this role, Kristin spent 18 years as a business analyst and she was CBAP certified in 2009. Kristin is also an Adjunct Instructor for a local community college, responsible for building business analysis curriculum and delivering in both classroom/live and virtual/online settings. Kristin is currently responsible for creating a business architecture practice. Kristin's StrengthsFinder strengths are Relator, Significance, Communication, WOO, and Command.

Kristin's 2017 Presentations:

  1. Demystifying Strategy: Business Architecture + Client Experience = Magic
    Wednesday, November 8, 2017 (11:35 am – 12:35 pm)
  2. Governance Panel
    Wednesday, November 8, 2017 (4:50 pm – 5:50 pm)

 Phil  Short

Phil Short

Chief Enterprise Engineer / IT Director
Mars Canada Inc

Phil has worked for Mars Incorporated for 23 years and has led the IT organization for the Canadian business for the past 10 years. He has a passion for Business Process Management and its ability to enable effective business operation and more importantly business transformation. In the past decade he has led the Canadian organization through multiple transformations ranging from SAP ERP, Supply Chain Planning, Sales and Operations Planning and multiple other business change initiatives. The adoption of a BPM approach has enabled the Canadian businesses to transform more quickly, for less cost and with superior results compared to many other business units. He has also presented several papers at conferences on BPM and was a co-author of the book 'Questioning BPM?'. He offers a practical perspective and looks to share learnings with others.

Phil's 2017 Presentations:

  1. Governance Panel
    Wednesday, November 8, 2017 (4:50 pm – 5:50 pm)
  2. Introducing the Chief Enterprise Engineer
    Thursday, November 9, 2017 (10:40 am – 11:40 am)

Building Business Capability is the only conference that provides insight into Business Analysis, Business Architecture, Business Process, Business Rules, Business Decisions, and Business Strategy & Transformation toward the pursuit of business excellence.



Event Produced and Organized by Rising Media in association with Business Rule Solutions Copyright © 2010-2018, Rising Media, Inc. All Rights Reserved.

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