9:00 am – 10:00 am | Presentation | Room: Oceana 3-5
Do You Think You Are a Good Listener? Let Us Surprise You!
You have all of the basic listening skills mastered. You focus, make eye contact, repeat back to clarify. Yet, are you the best listener that you can be? Have you considered the impact of YOUR perspective, YOUR methods of processing information, YOUR world view, YOUR experiential history, and even your physiology on how and what you hear and understand? Come to listen in this session and leave knowing that you could have listened more effectively! This session will provide both serious and amusing examples of listening - good and bad.
- Appraise how you listen and what that means to you and to those to whom you listen
- Identify and assess characteristics about yourself that may impact your ability to listen and, if attended to, will help you to become a much more effective listener, program/project manager, and analyst
- Heighten your listening skills using new information
Sandra Sears, PMP, CBAP, PMI-PBA,SA, CCP
Director, Commercial Business Unit
Sandy Sears, PMP, CBAP, PMI-PBA,SA, CCP is the Director, Commercial Business Unit, for Robbins Gioia, and is a member of the Business Analysis practice. As a former executive at a large insurance company, Sandy was responsible for IT process and practice development and was a key player in a large IT transformation effort, leading the rollout of project management, business analysis, and testing practices and tools across the organization. She also led the development of standardized processes for project portfolio management, IT financial management, and the solution delivery life cycle. At a previous company, she received the prestigious Chairman's Award for her work in introducing a new annuity product line in Tokyo, Japan. She has been a speaker at industry conferences and for professional and education organizations. She was featured in Kitty Haas' book Breakthrough Business Analysis.
Sandra's 2017 Presentations:
- Do You Think You Are a Good Listener? Let Us Surprise You!
Thursday, November 9, 2017 (9:00 am – 10:00 am)