Vice President, Business Transformation & Customer Enablement, Moneris
Kiki Plytas is Vice President of Business Transformation & Customer Enablement at Moneris, where she oversees a team responsible for driving fundamental business change and lasting continuous improvement. In this role, Ms. Plytas is also responsible for identifying enhancements to customer enablement and establishing systems and processes that more efficiently respond to customers' needs.
Ms. Plytas was previously Director of the Compliance and Privacy Office, where she ensured payment network operating rules and regulations were understood and followed throughout the organization, and led a team of compliance professionals focused on customer advocacy.
In 2015, Ms. Plytas received the Women in Payments Inspiration Award in recognition of her leadership abilities and commitment to corporate diversity and inclusiveness initiatives. Prior to joining Moneris, Ms. Plytas worked in various operations and strategy roles at RBC Royal Bank of Canada.
Kiki's 2017 Presentations:
- Transforming the 'Time to First Transaction'
Wednesday, November 8, 2017 (11:35 am – 12:35 pm)