BBC - Building Business Capability BBC - Save The Date - October 31 - November 4, 2016
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BBC - Building Business Capability

2014 Presentation Abstracts

Room: Diplomat 4/5


Lessons from the World's Most Creatively Managed Company


Speaker Photo: Doug Kirkpatrick

Doug Kirkpatrick

, Morning Star


    This session will explore the lessons of The Morning Star Company, highlighted on the cover of the Harvard Business Review in December 2011 as The World’s Most Creatively Managed Company. Morning Star has grown from zero at its inception in 1990 to become the world’s largest tomato processor, with products consumed by almost every person in North America and millions more around the globe. Morning Star provides an organizational model that links mission-critical processes to individual stewardship without the need for supervision by bosses or managers. An enterprise can create a framework of negotiated, enforceable process stewardship agreements, which can drive sustained business performance while giving every individual an equal voice.

    The enterprise business process stewardship model creates a rigorous and sustained focus on superior execution and performance measurement and management, and is also highly conducive to continuous innovation. Patents expire, trade secrets leak, competitors replicate best practices, systems and talent are fungible. The configuration of the organization itself, and the freedom it gives people to innovate and execute are the true frontiers of strategic business advantage.

    Learning Points

    1. Management is the Least Productive Activity of an Enterprise
    2. Learn How to Create a Highly Scalable Enterprise Without Human Bosses
    3. The Process-Centric, Self-Managed, Networked Enterprise Requires Both Philosophy and Structure
    4. The Self-Managed Enterprise is Durable and Resilient
    5. The Self-Managed Enterprise Creates Strategic Business Advantage


    Doug Kirkpatrick

    Doug Kirkpatrick joined The Morning Star Company in 1990 (profiled on the cover of Harvard Business Review's December, 2011 issue as The World's Most Creatively Managed Company), as its first financial controller of manufacturing operations.  Morning Star has since grown from zero to become the largest tomato processor in the world, with global sales customers that include Heinz, Campbell's, Kraft and many others. He is the author of Beyond Empowerment: The Age of the Self-Managed Organization, published in 2011 by the Morning Star Self-Management Institute, and has authored and co-authored articles in professional journals and magazines.

    Doug began full-time coaching and consulting in 2003, drawing on the expertise of an international network of friends, colleagues, coaches and consultants to access multiple business disciplines for clients. He believes that it is strikingly presumptuous for leaders to think that they can motivate people using carrots and sticks, believing instead that the critical task is to create conditions in organizations where people motivate themselves.

    His power question for leaders: what kind of leader are you when no one is required to listen to you?

    He is a former public official, a director on several public and private boards, dual citizen (United States and Canada), and enthusiastic traveler to all hemispheres.  He has shared his perspective on self-management with companies and business groups all across the U.S.A. and around the world.

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