BBC - Building Business Capability BBC - Save The Date - October 31 - November 4, 2016
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BBC - Building Business Capability

2015 Presentation Abstracts

Room: Milano VI

Pre-Conference Tutorial

Business Process Governance - Weaving Process Performance into the Fabric of Management


Speaker Photo: Sandra Foster

Sandra Foster

Managing Partner, Capstone Ridge Group

Partner, BPTrends Associates


    Business process governance has become an important topic for organizations seeking to leverage their business processes as strategic assets that create value for their customers and other stakeholders.  Successful organizations weave process performance into the fabric of their organizational management model.   This tutorial will provide an overview of  “why, what and how” to design and implement a Business Process Governance program based on BPTrends Associates Business Process Management methodology and drawing lessons learned from organizations around the globe.  It will be delivered in a lively, interactive and enjoyable way by Sandra Foster, a member of the BPTrends faculty.

    Attendees at this session will learn:

    • What is Business Process Governance vs Business Process Management?
    • Why would an organization implement Business Process Governance? What is the strategic value? 
    • What are the levels of Business Process Governance maturity?
    • What are the key elements of a Business Process Governance framework?
      • What are the key roles and accountabilities?
      • How does process performance measurement help drive improvement in results?
    • What are the critical success factors in designing and implementing a Business Process Governance framework?  What are some of the traps and how can we avoid them?


    Sandra Foster

    Sandra Foster is a senior management consultant with over 20 years of business transformation experience that has focused on the common theme of helping organizations optimize their business performance. In the past 10 years, she has facilitated the development of enterprise business architectures and Business Process Management and Governance programs. She has successfully facilitated the design of innovative business processes across every aspect of a typical organization. Sandra is a Managing Partner with Capstone Ridge Group based in Winnipeg, . She is a Certified Management Consultant, PRINCE2 Project Management Practitioner, Certified Business Process Management Professional and Instructor and PROSCI Change Management practitioner. 

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BPTrends Associates (Sydney)

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